Primary Technologies is an IT Support Company based in Folkestone, Kent. We are experienced independant IT Consultants who primarily specialise in schools, further education and business and predominantly provide both Onsite IT Support Services and Audio Visual Solutions For Education & Businesses in Kent.
We provide Independent, Impartial IT Support Managed Services, IT Consultancy and AV Solutions in schools all around the county, including establishments in Folkestone, Dover, Deal, Sandwich, Ashford, Canterbury, Maidstone, Sittingbourne and surrounding areas.
Primary Technologies prides itself in providing and implementing proven solutions to problems that work and work well – for the foreseeable. Whether you are looking to migrate your data to the cloud, modernise your work processes and integrate them into finance software or are looking for a local IT Support company in Kent, we can help.
We are a forward thinking, diverse and innovative company which puts its customers first. We are proud in the specialist services and products we recommend and work closely with our clients to ensure they exceed their goals. Our small team of friendly, approachable, local, technical experts is dedicated to offering the highest possible service – whilst offering excellent value.
Our unique approach to planning our customers requirements and necessities strategically, means that the educational establishments are fully aware of what is required to be budgeted over the next 5 years. In total, we support over 35 schools in East Kent.
100% of our services to schools are onsite and have dedicated technician’s assigned to them. We believe that our education clients prefer an on-site service, and have the same technician visit them. Within our IT support agreements, we also include budgetary planning and meetings to help you plan for the future – letting you know (in plenty of time) when deadlines have to be met!
Our trusted and relied upon services have a proven with Education establishments running smooth, fast and safer than ever before. We pride ourselves in delivering the best possible IT support service specific to each client’s needs. Included in our onsite service is our state of the art monitoring tools for servers.
Primary Technologies support services are on hand with on-site support, remote support, out of hours, phone support or email when you need it.
We offer two types of Services for Businesses, firstly, the fully inclusive business IT support package is our most rewarding agreement.
This service is ideal for any size of business that requires no-hassle IT support that does everything you need and more. We effectively are your Virtual IT Manager. With a fixed cost and no nasty hidden surprises we include all on-site and remote support as standard!
We include 24/7 Monitoring on servers, out of hours contacts, budget reviews and regular meetings.
The second type of service is the ad-hoc service. All services are charged by the hour.
We also offer the one-time remote support service – for those people who just would like one thing resolved – that other IT Support Providers just cannot conquer.
If you are local, and interested in any of our services, please do not hesitate to Contact Us For a Free Consultation
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Support When You Need IT
Enabling You To See & Hear Clearly
Keeping People Connected
Different Devices - Excellent Results
Primary Technologies are an invaluable asset to our school. They provide an excellent, personal and friendly service which ensures all areas of ICT within the school run smoothly. Gone are the days of spending hours fixing problems as they are only a phone call away, no problem is too big or too sma…
Thank you for the quick response to this and the projector problems. Plus the communication to let me know what was going on.
One customer had to reset his phone system for months, until we resolved the problem.
Brilliant job the SIP trunk problems have now been cleared, thank you very much.
An excellent service yet again. Thank you for reapiring the DVD drive so quickly. the system of reporting a fault via email appears to be a more efficient way of ensuring the problems are dealt with quickly.
Always guaranteed a five star service! Thanks Lewis!
Reactive to our needs in a timely fashion
Reliable with time keeping and superb social skills & good sense of humour… need to have it with teachers!
Trust Lewis’s recommendations for suggested improvements
Ben rang me back and e-mailed me very quickly after I had e-mailed Lewis. Ben couldn’t have been more helpful – he came on remotely and sorted my problem and did so calmly, promptly and effectively. He explained very clearly to me what I had to do. Many thanks
Warden House has 385 pupils and over 40 staff. We needed an email and calendar system that could work throughout the school and on any operating system, to cater for all staff.
We switched from our old supplier during October 2013, the switch over and transition of domain and addresses was manage…
Thank you for the service you provided us in diagnosing the fault with our projector and repairing it within a week. I will have no hesitation in calling you the next time any of our equipment develops a fault, knowing that it will be dealt with quickly, efficiently and professionally.
Quick and professional service and good valve for money – Highly recommended
Company Registered Address
Primary Technologies (S.E.) LTD
Unit 17, The Glenmore Centre,
Shearway Business Park,
T: +44 (0)1303 847 390
F: +44 (0)871 900 48 59
Monday - Friday : 8:30am - 5:00pm
© 2005-2015 Primary Technologies | Primary Technologies is a trading name of Primary Technologies (S.E.) LTD
Primary Technologies (S.E.) LTD is registered in England and Wales, Company number: 07576841. VAT Number: 110 2872 57
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