We are a forward thinking, diverse and innovative company which puts its customers first. We are proud working with education and providing specialist IT services. We work closely with our clients to ensure they exceed their goals. Our small team of friendly, approachable, local, technical experts is dedicated to offering the highest possible service – whilst offering excellent value.
Our unique approach to planning our customers requirements and necessities – strategically, means that the educational establishments are fully aware of what is required to be budgeted over the next 5 years. In total, we support and advise over 40 schools in East Kent.
We have a mixture of onsite and helpdesk customers, but all have a singe point of contact and have dedicated technician’s assigned to them. We traditionally believe that our education clients prefer an on-site, frequent service, and have the same point of contact. Within our IT support agreements, we also include budgetary planning and meetings to help you plan for the future – letting you know (in plenty of time) when deadlines have to be met! We also look at the current assets you currently have and advise on how to make the best of them too.
With our planned approach, trusted, relied upon services have a proven with Education establishments running smooth, fast and safer than ever before. We pride ourselves in delivering the best possible IT support service specific to each client’s needs. Included in our onsite service is our state of the art monitoring tools for servers.
Primary Technologies believes in local, responsive support services are on hand with on-site support, remote support, optional out of hours, phone support or email when you need it.
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