Our Vacancies

Job Title: IT Consultant – Required ASAP

Location: Based in Folkestone, Kent
Salary: Up to £25,000 (DOE)
Job Type: Full-Time, Permanent

About Us

Primary Technologies (S.E.) LTD is a diverse company which offers many services and products primarily to primary education. Our consultants and technicians pride themselves on providing the very best personal service possible to schools.

The Company was formed in 2011 and prior to that the technicians and associates operated independently within their own fields. Primary Technologies are experienced IT Consultants and Installation Engineers who work within primary education.

We supply, install, repair, maintain and configure IT systems in the Kent area with our technicians offering a friendly, personal service to provide a familiar face for your IT support.

The Role

The successful applicants main responsibility will be to offer first and second line support to both our regular end user customers on a range of technologies including servers, computers, laptops, printers and associated software/drivers.

The applicant should have experience in customer service as well as a proven background in IT  Support. He/She should have a positive,  can-do attitude to resolving problems working within our company support framework.

Reporting To:  Directors

Job Role:

  • Onsite technical support to resolve issues on hardware and software
  • Managing support questions via email
  • Software support via helpdesk
  • Repair faulty products
  • Test and configure new products
  • Installation and configuration of Microsoft and Apple Technologies

Key Requirements:

  • IT/Technical experience – experience working within education/education services would be an advantage.
  • Flexible and self-motivated approach
  • Excellent problem solving skills and ability to explain technical information to non-techicial users
  • Desire to learn and have a keen interest in proven and new technologies
  • Ability to prioritise own/ client workload
  • Excellent, proven interpersonal, verbal, written and presentational communication skills
  • Proficiency with different computer equipment and software

Hours: 8.00 – 4.30, Monday – Friday

Applicant must have a full, clean drivers licence and pass an enhanced DBS check.

Please apply by sending a covering letter and CV to jobs@primarytechnologies.co.uk – FAO: C Watson

No Agencies Please.

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