Panasonic Telephone Systems

Primary Technologies (based in Folkestone, Kent) can now offer excellent value telephony services to local education and businesses in Kent and surrounding areas. We offer a range of solutions, we aim to provide the best solution to your business ensuring excellent communication services. Primary Technologies VoIP services are simple and cost-effective alternatives to traditional phone services, providing voice calls over the internet. 

We specialise in local support, ensuring our clients needs are met – with the added value of personal service and yes – we can migrate and port your existing telephone numbers from virtually any network.

We can also setup extensions at the business-owners house.

System Maintenance

We can provide telephone system maintenance on panasonic telephone systems, resolve problems for you remotely as well as cover your control unit and the handsets. We provide services to prove what is the problem with the devices and provide a solution accordingly. There are also low cost call out fees when signing up for a 12 month maintenance agreement.

telephoneHosted Telephone Systems (PBX)

Hosted PBX is great for small business benefit include:

  • Free Calls to Multiple Sites
  • Call queueing
  • Hot Desking
  • Call monitoring
  • Voicemail to Email

Contact Us for a free consulation and free quotation.

SIP Trunks

Our services are simple and cost-effective alternatives to traditional landlines, providing voice calls over the internet.
Missing the wrong call could cost your business. Why risk missed opportunities, just because you don’t have enough telephone lines?

Primary Technologies provide you with a scalable number of lines over a single, high speed Internet connection, enabling you to make and receive several concurrent calls. With savings of over 60% on line rental charges. SIP trunks are a simple and cost-effective way to add additional phone line capacity. It’s also an ideal replacement for Analogue or ISDN lines.

SIP Trunks from Primary Technologies work with most telephone systems that you have in place. We also offer excellent call rates. Contact Us to find out more.

Hardware – Panasonic NCP500 / NCP 1000 / NS500 / NS700 / NS1000

Panasonic’s newest series of unified communications telephone systems is called the Network Communications Platform. It is nearly identical in features to the top of the line KX-TDE series but differs as follows: The KX-NCP was designed with an emphasis on IP. By that, we mean IP Trunking (SIP) and IP Extensions (VoIP Phones). Installed NCP systems using primarily IP technology use almost no expansion cards whatsoever.

  • What are positives?

The first positive is the cost. It cost less than the KX-TDE Series

The second positive is that it includes a built-in application called Call Assistant. Call Assistant is an interactive program that (for instance) allows users, agents and supervisors to see who is online and which facility they are using.

  • What are the negatives?

The only negative (if you could even call it that) is that KX-NCP Series PBX systems have limitations when it comes to adding LOTS of devices and phones – additional licenses need to be purchased.

 

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