Outsourced IT Services in Kent

Primary Technologies have found that every client is different and not all require onsite support services but do appreciate having access to specialist help for particular tasks via a Help Desk Service. Therefore we offer this service to businesses aimed particularly at those who require expert problem solving.

The benefits of Outsourced IT Support Services include

  • Pro-active maintenance and support.
  • Bespoke support packages
  • Impressive list of IT Partners
  • Reliability of your  service
  • No call out fee
  • Hardware Support
  • Software Support
  • Internet Services & Security
  • Backup & Recovery
  • Servers & Backups fully monitored & supported
  • New system installations & existing kit supported 
  • Small to large networks supported across Kent
  • Project Management
  • Power protection planning & implementation
  • General troubleshooting, support and advice.
  • Setting up of Users, Printers & Email Addresses 
  • Help desk open all year round expect public holidays.

Please Note

  • Within this service is a set number of Remote Support Sessions per annum.
  • Onsite visits are charged hourly.

A comprehensive range of services and maintenance solutions  

With guaranteed response times you will receive a consistent, high quality support service from the same dedicated, experienced engineers who are highly trained.

For small businesses, we can offer agreements where there is little outlay for an excellent and speedy ad-hoc service.

Contact us for a no obligation quote – We would love to hear from you.

Other Services – Relocation Service

If you are moving offices, we can help and assist you with minimum downtime. We not only securely transport your goods, we ensure you stay online and active as long as possible.

Hardware and Software Sales and Installation

We supply a full range of IT equipment, delivered, installed and configured on your premises, all at very competitive prices. If we cannot get to the prices you require, we will recommend someone who can! We are here to support.

Email Us for more information.

Ben was very helpful, and best of all he did not make me feel like a complete idiot. He identified that there was a glitch in connecting all things together and not just ineptitude on my behalf which was very reassuring. He showed me simple ways to do things, and made sure that everything was set up for my convenience and way of working which was great. He also thought of a way to assist me with my printer which I will follow up with him. The best thing is that I would not hesitate to ask him to help me in the future. Thankyou!!

Sandria MurkinBarristerBecket ChambersCanterbury, Kent

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