Remote Support Sessions
Do you have a problem which needs fixing now?Providing you have a working internet connection we can remotely connect to any PC in minutes. This service can resolve........
- Unexpected software problems
- Software configuration
- Software installation for a recently attached device
- Driver or Operating System updates
- You have a question and just need help to get-on with your work
We use a secure remote connection. remote computer connection may not be the best course of action so it’s worth giving us a call on 01304898072 to discuss your PC problem before committing to purchasing a support session.
Small Business and Home User Remote Computer Support
Our remote support sessions are charged at £49.99 inclusive of VAT per hour for home computers and office workstations.
If a remote connection to your computer has been made and the engineer feels that an onsite visit would be more beneficial then we will not charge for the remote session and make arrangements to visit your site.
Managers and Staff Remote Connections
If you are looking to install remote access for your employees, we install and configure secure VPN (Virtual Private Networks) and RDC (Remote Desktop Connections) to suit any budget.