Primary Technologies is an IT Support Company based in Folkestone, Kent. We are experienced independant IT Consultants who primarily specialise in schools, further education and business and predominantly provide both Onsite IT Support Services and Audio Visual Solutions For Education & Businesses in Kent.
We provide Independent, Impartial IT Support Managed Services, IT Consultancy and AV Solutions in schools all around the county, including establishments in Folkestone, Dover, Deal, Sandwich, Ashford, Canterbury, Maidstone, Sittingbourne and surrounding areas.
Primary Technologies prides itself in providing and implementing proven solutions to problems that work and work well – for the foreseeable. Whether you are looking to migrate your data to the cloud, modernise your work processes and integrate them into finance software or are looking for a local IT Support company in Kent, we can help.
We are a forward thinking, diverse and innovative company which puts its customers first. We are proud in the specialist services and products we recommend and work closely with our clients to ensure they exceed their goals. Our small team of friendly, approachable, local, technical experts is dedicated to offering the highest possible service – whilst offering excellent value.
Our unique approach to planning our customers requirements and necessities strategically, means that the educational establishments are fully aware of what is required to be budgeted over the next 5 years. In total, we support over 35 schools in East Kent.
100% of our services to schools are onsite and have dedicated technician’s assigned to them. We believe that our education clients prefer an on-site service, and have the same technician visit them. Within our IT support agreements, we also include budgetary planning and meetings to help you plan for the future – letting you know (in plenty of time) when deadlines have to be met!
Our trusted and relied upon services have a proven with Education establishments running smooth, fast and safer than ever before. We pride ourselves in delivering the best possible IT support service specific to each client’s needs. Included in our onsite service is our state of the art monitoring tools for servers.
Primary Technologies support services are on hand with on-site support, remote support, out of hours, phone support or email when you need it.
We offer two types of Services for Businesses, firstly, the fully inclusive business IT support package is our most rewarding agreement.
This service is ideal for any size of business that requires no-hassle IT support that does everything you need and more. We effectively are your Virtual IT Manager. With a fixed cost and no nasty hidden surprises we include all on-site and remote support as standard!
We include 24/7 Monitoring on servers, out of hours contacts, budget reviews and regular meetings.
The second type of service is the ad-hoc service. All services are charged by the hour.
We also offer the one-time remote support service – for those people who just would like one thing resolved – that other IT Support Providers just cannot conquer.
If you are local, and interested in any of our services, please do not hesitate to Contact Us For a Free Consultation
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Primary Technologies S.E. LTD
1 month ago
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3 months ago
Read this article on our website: www.primarytechnologies.co.uk/2016/03/skype-in-your-classroom-no-pc-required/ ... See MoreSee Less
Skype In Your Classroom - No PC Required!
Recently, Primary Technologies undertook a review of a device which is a standalone, Video conference - type camera which literally plugs into your Interactive Panel or Projector via HDMI.
4 months ago
Read this article on our website: www.primarytechnologies.co.uk/2016/02/it-support-visits-in-kent-for-education/ ... See MoreSee Less
IT Support Visits In Kent - For Education
Primary Technologies is now celebrating its 11th year of supporting education in Kent. Over the years our services have grown from supporting a small number of schools, to now over 35 - with regular s...
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Read this article on our website: www.primarytechnologies.co.uk/2016/02/google-apps-for-schools-in-kent/ ... See MoreSee Less
Google Apps For Schools In Kent
For those who do not know, Google have long been providing Hosted Services for email, calendars, documents and other services.
Primary Technologies in Kent can look after your services, migrate fro...
Md Arif Md Arif likes this
Primary Technologies S.E. LTD feeling accomplished.Another faulty UPS battery replaced this week. Well Done to the team for spotting this! ... See MoreSee Less
Support When You Need IT
Enabling You To See & Hear Clearly
Keeping People Connected
Different Devices - Excellent Results
Quick and professional service and good valve for money – Highly recommended
I was so pleased with the quick response and Ben came to the office first thing and fixed our problem. I could not be happier. Great service, great people.
Thank you for the service you provided us in diagnosing the fault with our projector and repairing it within a week. I will have no hesitation in calling you the next time any of our equipment develops a fault, knowing that it will be dealt with quickly, efficiently and professionally.
Primary Technologies provide superb support for the school with excellent response times, suggestions of how we can improve what we do and friendly service. I would recommend their services without hesitation.
Reactive to our needs in a timely fashion
Reliable with time keeping and superb social skills & good sense of humour… need to have it with teachers!
Trust Lewis’s recommendations for suggested improvements
Just wanted to drop a quick email to say how impressed I am with what you managed to do in the week! Also I came in today thinking we were going to have so many teething problems but my phone did not ring once! I think everyone is super impressed by them and you have done an outstanding job so thank…
Ben was very helpful, and best of all he did not make me feel like a complete idiot. He identified that there was a glitch in connecting all things together and not just ineptitude on my behalf which was very reassuring. He showed me simple ways to do things, and made sure that everything was set up…
The new projector in class 3 is a revelation! The picture quality is excellent and does not compare with the other type of projector that we had before. I feel quite sorry for my colleagues when I see the poor quality their projectors produce! Overall, couldn’t be happier.
One customer had to reset his phone system for months, until we resolved the problem.
Brilliant job the SIP trunk problems have now been cleared, thank you very much.
Thank you for the quick response to this and the projector problems. Plus the communication to let me know what was going on.
Company Registered Address
Primary Technologies (S.E.) LTD
Unit 17, The Glenmore Centre,
Shearway Business Park,
T: +44 (0)1303 847 390
F: +44 (0)871 900 48 59
Monday - Friday : 8:30am - 5:00pm
© 2005-2015 Primary Technologies | Primary Technologies is a trading name of Primary Technologies (S.E.) LTD
Primary Technologies (S.E.) LTD is registered in England and Wales, Company number: 07576841. VAT Number: 110 2872 57
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